FREQUENTLY ASKED QUESTIONS

FAQ'S

Do you ship internationally?

At this time, we only ship within the United States.

We're excited to expand in the future, so stay tuned!

(If you later add international shipping, you can easily update this section.)

How can I contact you?

We're always happy to help.

Email us at hello@constantloveco.com or visit our Contact Us page.

We typically respond within 1–2 business days.

How should I care for my sweatshirt?

To keep your piece looking its best:

  • Machine wash cold, inside out
  • Wash with similar colors
  • Tumble dry low or hang dry
  • Do not bleach
  • Do not iron directly on the printed design

Following these instructions will help preserve the print and softness over time.

Can I change or cancel my order?

Orders begin production shortly after they're placed, so changes or cancellations cannot be guaranteed.

If you need assistance, please contact us as soon as possible, and we'll do our best to help before production begins.

What makes Constant Love Co. different?

Constant Love Co. is more than clothing. Every piece is thoughtfully designed to be a daily reminder to choose yourself, embrace confidence, and become your own muse. We believe the way you speak to yourself changes everything and what you wear can help remind you of that.

How do your pieces fit?

Our pieces are designed with a relaxed, oversized fit for an effortlessly cozy look. If you prefer a more fitted style, we recommend sizing down.

Be sure to check the size guide on each product page before ordering.

How long will it take to receive my order?

Every order is made especially for you after it's placed.

  • Production: 3–7 business days
  • Shipping: Delivery times vary based on your location and shipping method.

Once your order ships, you'll receive a confirmation email with tracking information.

How can I track my order?

As soon as your order ships, we'll email you a tracking number so you can follow your package every step of the way.

Do you accept returns or exchanges?

Because every item is made to order, all sales are final. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery, and we'll make it right.For full details, please visit our Return Policy.

My order arrived damaged. What should I do?

We're so sorry! Please email us within 7 days of delivery with:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We'll review your request and work quickly to resolve it.